Answered Product Enhancements

Rich text in Interactions

It would be great if the rich text functionality was available for interaction descriptions. 



  • Official comment

    Hi Monique,

    A great suggestion, unfortunately, this is a Salesforce limitation. Practifi have managed to allow synced emails to keep their formatting but are as of yet unable to have rich text on interactions. This has been flagged with our product team and when this is possible, we will let you know!



    Comment actions Permalink
  • The 37 users in my firm second this!

    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post