Understanding Additional Features

Overview

The Additional Features page in the Settings app is the central hub for enabling and managing a selection of Practifi features that extend your organization's core functionality. Rather than requiring separate setup processes for each capability, the Additional Features page brings them all together in one place, giving administrators a clear view of what's available and who has access. Whether you're enabling insurance tracking for your compliance team, rolling out time tracking across your advisors, or giving clients a clearer picture of their investment risk, the Additional Features page is where that work begins.

The page is divided into two sections:

• Enable Features is where you assign permissions for each available feature to your users and permission set groups, controlling who can access and use that functionality. 
• Feature Settings is where you configure the behavior of certain features once they've been enabled, such as setting up automated alerts and reminders for RMD Management or adjusting how campaign revenue is attributed in Practifi Promote.

This article outlines each feature available on the Additional Features page and explains how to add and remove permissions for your users. For detailed guidance on configuring individual features, refer to the dedicated articles linked throughout this page.

• Enable Features
  • Time & Cost Tracking and Profitability
  • Setting an Hourly Cost Rate
  • Removing Time Tracking
• Feature Settings
• Managing User Permissions
  • Adding Permissions
  • Removing Permissions

Enable Features

The Enable Features section lists every optional feature available in your Practifi organization. Each feature card includes a brief description of what the feature does, along with icons for managing access. Click the Add to Users & Groups icon next to a feature's name to assign its permissions to permission set groups and/or individual users. Where available, click the additional icon to open the feature's dedicated knowledge base article in the Practifi Success portal.

Feature	Description
Deliverables	Schedule the recurring commitments your firm makes to its clients as part of a Service. By automating the generation of client entitlements and tracking their fulfillment over time, Deliverables help ensure your service standards are consistently met across your book of business.  Please note: Additional activation steps are required to use this feature. Refer to the Enabling Deliverables article for setup instructions.
Income & Expenses	Capture important information about cash flow from a dedicated section on the Client record page. This feature provides an itemized view of a client's recurring income and expenditure, such as salaries, loan repayments, and share dividends, giving advisors a more complete picture of each client's financial situation.
Installments	Record the revenue received from your clients as part of managing their Assets or fulfilling their Service. This feature is compatible with Orion Connect. To learn more, see Understanding Installments.
Policies	Track both policies and coverage areas to obtain a comprehensive view of your client's insurance situation from the Client record page. Enabling Policies gives your team a single location to monitor insurance holdings across your book of business.
Policy Coverage	A simplified approach to insurance management that records only your clients' coverage areas, rather than their full policy details. This feature can be enabled independently if your firm does not need to track individual policy records. For more information, see our Understanding Policies and Policy Coverage article.
Practifi Promote	Manage marketing campaigns, measure their performance, and more using a dedicated app.  Please note: This feature can only be enabled if your firm has purchased the Practifi Promote add-on. Contact your Client Success Manager for more information.
Profitability	Display cost and revenue information side-by-side in a Client record page section, for easier reconciliation and analysis. Profitability calculations draw on cost data captured through Time & Cost Tracking. See the Time & Cost Tracking and Profitability section below for more detail on how these two features work together.
Risk Profile	Create a set of profiling questions and assign points-based values to their answers to determine a client's appetite for risk in their investment strategies. Risk Profiles give advisors a structured, consistent way to document and revisit a client's risk tolerance over time. For more information, see Enabling Risk Profiles.
RMD Management	Ensure your clients meet their Required Minimum Distribution obligations every year through proactive management of distribution amounts and withdrawals. This feature includes configurable alerts and reminders to keep your team engaged with clients at the right points throughout the year. Refer to our Understanding and Using RMD Tracking article to learn more.
Security Check	Maintain visibility and control over access to Entity record pages by asking verification questions when handling client enquiries and writing all access requests to a log. Security Check helps firms meet compliance and audit requirements by ensuring that only authorized parties are accessing sensitive client records. Refer to Understanding and Enabling Security Check for more information.
Time & Cost Tracking	Set hourly rates for your employees, automatically capture an event's duration as tracked time, and log time against tasks directly. Time & Cost Tracking data feeds into the Profitability feature for deeper financial analysis. See the Time & Cost Tracking and Profitability section below for more detail.

Time & Cost Tracking and Profitability

Time & Cost Tracking and Profitability are separate features on the Additional Features page, each with its own permission sets, but they are closely related. Cost data logged on activities through Time & Cost Tracking feeds directly into the Profitability feature, which uses it to calculate Gross Profit, Gross Margin, Projected Profit, and Projected Margin on Client records.

When assigning permissions for these features, there are two relevant permission sets to consider:

• The Practifi - Time Tracking - User permission set controls the ability to log time on tasks and events, including the time tracking section that appears in the Mark As Complete action. Users without this permission will not see that section when completing tasks. 
• The Practifi - Time Tracking - Profitability permission set controls access to the profitability analysis side of the feature. Depending on each user's role, you may assign one or both permission sets.

Setting an Hourly Cost Rate

When the Profitability feature is enabled on the Additional Features page, the Practifi - Time Tracking - Profitability permission set exposes an Hourly Cost field on each Team Member record page.

To view or set a team member's hourly cost rate:

1. Navigate to their Team Member record:
   • Log in as the user, then click the profile icon in the top right, then click the user's name, or
   • Open a Division record, click the Team Members navigation icon, and select the user's name.

2. The Hourly Cost field appears in the record side panel under the team member's basic information.

   

The hourly rate is used in profitability calculations; when time is logged against tasks or events, cost is calculated as the team member's hourly cost × time logged. This data feeds into Gross Profit, Gross Margin, Projected Profit, and Projected Margin on Client records.

Removing Time Tracking

Users who are added to Time & Cost Tracking, either individually or via a Permission Set Group, will be prompted to log time when marking tasks as complete.

If you want to prevent specific users from seeing the time tracking section when completing tasks, you can remove the Practifi - Time Tracking - User permission set from those users:

1. Click the App Launcher and select Settings.

   

2. In the Settings app, use the Navigation Menu to select Additional Features.

   

3. On the Additional Features page, click the Add to Users & Groups icon to the right of the Time & Cost Tracking heading. A new window opens.

   

4. In the Users section, select the desired user(s) in the Selected box and click the left arrow to move them to the Available box.

   

   Please note: You can use <SHIFT>+click to select multiple users. 

5. If applicable, you can also remove a Permission Set Group to restrict all users in the group from seeing time tracking.
6. Click Save.

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Feature Settings

The Feature Settings section appears below Enable Features on the Additional Features page. This section contains additional configuration options for RMD Management alerts and reminders, as well as Practifi Promote's campaign revenue attribution settings.

For guidance on using the Feature Settings options for RMD Management, refer to the Understanding and Using RMD Tracking article. For Practifi Promote's attributed revenue settings, refer to the Understanding Campaign Revenue Attribution article.

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Managing User Permissions

Permissions for Additional Features are assigned via the Add to Users & Groups window, accessible directly from the Additional Features page. The same window is used to both grant and remove access, giving you a single place to manage who can use each feature in your organization.

Adding Permissions

To assign permissions for a feature to your users or permission set groups:

1. Click the App Launcher and select Settings.

   

2. In the Settings app, use the Navigation Menu to select Additional Features.

   

3. On the Additional Features page, click the Add to Users & Groups icon to the right of the feature's heading. A new window opens.

4. In the window, click to highlight the Permission Set Groups or individual users you want to grant access to, then click the right arrow to move them from the Available box to the Selected box.

   

   Please note: You can use <SHIFT>+click to select multiple items at once.

5. Click Save.

Removing Permissions

To remove a feature's permissions from users or permission set groups:

1. Click the App Launcher and select Settings.

   

2. In the Settings app, use the Navigation Menu to select Additional Features.

   

3. On the Additional Features page, click the Add to Users & Groups icon to the right of the feature's heading. A new window opens.

4. In the window, click to highlight the permission set groups or individual users you want to remove from the Selected box, then click the left arrow to move them back to the Available box.

   

5. Click Save.