Understanding Policies and Policy Coverage



Policies and Policy Coverage are custom objects in Practifi that firms can use to capture the details of a client's insurance policies, such as premiums and coverage amounts. These objects can be used independently of one another or in tandem, depending on your firm's preference. This article explains how the Policies and Policy Coverage features can be used and how to enable them in your Practifi organization.

Using Policies

The Policy object is intended to represent an insurance policy owned by a client, while the Policy Coverage object captures a specific type of insurance coverage a client has. If your firm enables the Policies feature, you will have access to both of these objects. 

After a user creates a policy from the Policies area of a Client record, they can then add Policy Coverage records within the policy to capture its different coverage areas. This gives your firm a comprehensive view of a client's insurance holdings.


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Using Policy Coverage

Alternatively, you can enable the Policy Coverage feature separately and leave the Policies feature deactivated. This allows users to create Policy Coverage records at the client level and manage them independently of a Policy record.


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Enabling Policies or Policy Coverage

To enable the Policies or Policy Coverage feature in your organization, navigate to the Additional Features page in the Settings app and click the Add to Users & Groups button next to the Policies or Policy Coverage heading.


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In the Add to Users & Groups window, click to highlight the permission set groups or individual users you want to have access to the feature, then click the right arrow to move them to the Selected box. To finish, click Save.


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If you later need to remove access from users or permission set groups, you can do so from the Additional Features page by clicking the Add Users & Groups button.

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