Overview
Physical mail is still a critical channel for client communications — particularly when it comes to personalization of service — but creating mailing labels with up-to-date addresses and suitably personalized mailing names can be a significant time investment.
The preformatted Mailing Label fields in Practifi solve this problem by allowing a firm complete control over mailing label formatting and the ability to configure label settings on a record-by-record basis. Once records are set up, use Mailing Lists from the Directory page to quickly generate a CSV file for use with mail merge tools such as Microsoft Word.
While users can edit Mailing Label settings on a record-by-record basis, Practifi Administrators can define default display settings for Mailing Labels across the firm. This article outlines adjusting Mailing Label settings within your organization.
Adjusting Mailing Label Settings
A System Administrator can adjust Mailing Label settings for the firm within Salesforce Setup. To edit your organization's Mailing Label Settings, do the following:
- Navigate to the Salesforce Setup page by clicking the gear icon in the upper right-hand corner of the page (represented by ) and select Setup.
- Use the Quick Find on the left-hand side to search “Custom Settings” and select the Custom Settings option within the Custom Code menu. The Custom Settings page opens.
- On the Custom Settings list, select Manage beside Mailing Label Settings.
- Within the Mailing Label Settings page, select the New button at the top of the page.
- On the Mailing Label Settings Edit, note the following options:
- Default Mailing Name for Households - replace the default preformatted string for households with the output of a custom formula field taken from the Entity record itself.
- Display Country Default - determine whether this field is checked by default when creating new Individuals & Contacts.
- Display Employer & Title Default - determine whether this field is checked by default when creating new Individuals & Contacts.
- Default Mailing Name for Contacts - replace the first line of a contact's Mailing Label with the output of a specified formula field on the Contact object. Use the field's API name when specifying it in this space.
- Default Mailing Name for Individuals - replace the first line of an individual's Mailing Label with the output of a specified formula field on the Entity object. Use the field's API name when specifying it in this space.
- Default Mailing Name for Organizations - replace the first line of an organization's Mailing Label with the output of a specified formula field on the Entity object. Use the field's API name when specifying it in this space.
- Adjust the fields to change your firm's Mailing Label defaults. Select Save once all changes are made to finalize these adjustments within your organization.
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