Overview
Ensuring your clients meet their regulatory obligations is essential to investment management. Once clients turn 72, they must make their required minimum distributions (RMDs) every calendar year. This process is available within Practifi through our comprehensive tracking and reminder-setting framework, allowing you to proactively engage your clients at critical points during the year. This article outlines the RMD functionality available to you within your Practifi organization. If you have questions regarding this functionality, don’t hesitate to get in touch with your firm’s CSM.
- Enabling RMD Tracking
- RMD Eligibility
- RMD Target Setting
- Target Fulfillment Tracking
- RMD Reminders
- Enabling RMD Tracking and Reminders
- RMD Tiles
- RMD Reporting
- Customization Considerations
Enabling RMD Tracking
Before teams can access RMD tracking data, they must request that the feature be enabled using two Apex jobs (daily and annual). To do so, your firm’s administrator must contact Practifi Support and ask them to complete the enablement.
RMD Eligibility
The RMDs Begin On field located on Individual and Contact records tracks the first day of the year in which that person turns 72, the starting period for RMD management. The field will contain a value only if at least one of the following eligibility criteria is met:
- The person is an Individual Client with one or more Assets whose Category is either Retirement Account, or they have a defined Source.
- They are the Primary Member of a Household or Organization record with one or more Assets as above.
- They are a member of a Household or Organization and have a percentage of ownership in one or more Assets as above, based on the defined Asset Roles.
The RMD Active field on Assets is a checkbox that is automatically enabled when all of the following eligibility criteria are met:
- One or more of the People related to the record, either via an Asset/Liability Role or as the Primary Member of the Entity, has an RMDs Begin On date set to either today or a date in the past.
- The record type is Asset.
- The Category is Retirement Account, or its related Financial Product has a record type of Retirement Plan.
RMD Target Setting
At the start of a calendar year, present values of eligible accounts are used to calculate the value of the distribution that needs to be made that year. Practifi does not calculate these values; the process is typically handled by the custodian who retains the account, and the target amounts are provided in the form of a CSV or other file.
These targets can then be uploaded to the Required Minimum Distribution field on the Asset object in Practifi, using a tool such as Salesforce Data Loader, with account numbers serving as unique IDs to ensure that the targets are mapped to the correct accounts within your organization. If you need assistance understanding how to complete this import process, please contact Practifi Support.
Target Fulfillment Tracking
The Withdrawals YTD field on Asset records tracks the year-to-date value of withdrawals made from the account. Once they meet or exceed the value captured in the Required Minimum Distribution field, the account has fulfilled its obligations for the year, and the date on which this occurred is logged in the RMDs Completed Date field for reporting purposes.
Withdrawals and RMD targets also appear on Contact and Individual records, which roll up the values across all their accounts to provide a singular location for identifying how much is remaining. This can be particularly useful as RMD targets are not assessed on an account-by-account basis but rather based on the sum of target amounts and withdrawals across all the accounts someone owns.
At the end of the year, the whole year’s details are moved from the This Year’s RMDs field section to an identical one called Last Year’s RMDs, allowing you to start the process over again while also retaining recent fulfillment history for review.
To make up-to-date tracking easy, our Addepar and Tamarac integrations include Withdrawals YTD as part of their daily sync. Future releases will expand the scope of supported portfolio management systems.
RMD Reminders
There are several points in the RMD process where issuing reminders to your firm’s team members makes sense and several ways of issuing them. The available options are summarized in the below table. Where a number appears as a ?, the value is configurable to suit your firm’s needs.
| Create a Task | Post to Noticeboard | Send a Notification | Start a Process | |
| Options | Choose a Task Template | Set the Alert Level, Archive Date Interval and write the Post | Set the Subject and Body and define who receives it | Choose a Process Type |
| When a person’s RMDs begin at the start of the calendar year |  |
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| When a person has outstanding RMDs ? days before the end of the calendar year | |
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| When a person’s RMD targets need to be entered at the start of the calendar year | |
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| When an asset is missing an RMD target ? days after the start of the calendar year | |
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Enabling RMD Tracking and Reminders
This is managed from the Additional Features page in the Settings app. To access the Settings app, use the App Launcher in the upper left-hand corner and select Settings from the available app options. Once on the Additional Features page, enable the feature by selecting the 
button and adding it to the desired users and groups. This also makes the fields appear on the relevant record pages and adds tiles to their home screen. Then use the table in the Feature Settings section on this page to switch your desired alerts and reminders on and configure them as necessary.
RMD Tiles
To allow everyone involved in the RMD management process to easily get a pulse check on how things are going as soon as they log in, Home page tiles are available in the My Alerts & Exceptions row. The tiles are summarized in the table below:
| Name | Assigned Apps | Criteria |
| Assets with missing RMD targets | Advisor, Client Service, Team Member | All Assets related to Entities where I am the record owner or a member of the Servicing Team, where RMD Active is true and Required Minimum Distribution is null. |
| Assets with missing RMD targets | Compliance |
All Assets where RMD Active is true and Required Minimum Distribution is null. |
| People with outstanding RMDs |
Advisor, Client Service, Team Member |
All People who either are themselves or are related to Entities where I am the record owner or a member of the Servicing Team, where RMDs Begin On is either today or in the past and RMD Completed Date is null. |
| People with outstanding RMDs | Compliance |
All People where RMDs Begin On is either today or in the past, and RMD Completed Date is null. |
| People whose RMDs began this year |
Advisor, Client Service, Team Member |
All People who either are themselves or are related to Entities where I am the record owner or a member of the Servicing Team, where RMDs Begin On occurs in this calendar year. |
| People whose RMDs began this year | Compliance |
All People where RMDs Begin On occurs in this calendar year. |
RMD Reporting
To help with ad-hoc reporting requirements as they relate to RMDS, a set of reports is available in your organization within the RMD Reports folder.
Please note: This report folder is not shared with anyone by default; however, System Administrators can share it with selected users and groups as part of enablement.
| Name | Description | Criteria |
| Missed RMDs LY by Advisor & Segment |
Whose RMD commitments weren’t met last year? Includes a stacked column chart summarizing missed RMDs by Advisor & Client Segment. |
All People where:
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| Outstanding RMDs TY by Advisor & Segment |
Whose RMD commitments haven’t yet been met this year? Includes a stacked column chart summarizing outstanding RMDs by Advisor & Client Segment. |
All People where:
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| RMDs Begining TY by Advisor & Segment |
Who needs to worry about RMDs for the first time this year? Includes a stacked column chart summarizing new RMDs by Advisor & Client Segment. |
All People where:
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| Assets With Missing RMD Targets |
Which accounts should have RMD targets, but don’t? Includes a stacked column chart summarizing outstanding accounts by Advisor & Client Segment. |
All Assets where:
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Customization Considerations
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This feature has modified the following items. If your firm has customized them, you’ll need to either copy the changes into your customized version or switch to the default version and redo your changes.
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